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What the heck is a bidet, anyhow?
Glad you asked. A bidet (pronounced like "today") is like having your own personal car wash, just for your delicate parts. You know...your undercarriage. Your family jewels. Your whositwhatsis. Bidets have been around for ages. Seriously. We're talkin' hundreds of years. And for those in the know, bidets are not a luxury. They're a necessity. So we encourage you to explore and learn and keep an open mind. Trust us. Your whositwhatsis will thank you.
Does this replace my entire toilet?
No. It only replaces your existing toilet seat. Your new bidet toilet seat will look completely normal, but it will come with some outstanding hidden features. All you'll notice will be the control buttons on the side of the seat or, for some models, on a remote control.
It sounds a little freaky. Is it?
Freaky? Not at all. And while the concept might sound alarming at first, after your first try, we suspect you'll change your tune as you discover how clean and refreshing your bathroom experience has become.
How does a Swash work?
The Swash replaces your existing toilet seat. Better than a conventional toilet seat, two self-cleaning retractable wands are used to gently spray warm water, one for the posterior wash and another for the feminine wash. Some models also provide a heated seat and user-controlled water temperature, pressure, and pulsation. All functions are easily operated at the push of a button through side-mounted controls (Swash 450 & 550) or through a remote control (Swash 700 & 800). The Swash 550 & 800 also include a warm air dryer for a complete "hands-free" experience.
Where is the water stored that is used for the bidet wash?
The water from the wall is split with a T-connector (provided). From there, water for the bidet is diverted into the Swash. Water for the Swash 450, 550, 700 & 800 models pass through in internal, instant-heating coil that provides "endless" warm water washes.
Will the bidet seat fit on my toilet?
In 98% of cases, yes. Check to see if you have a round or elongated seat. Our round versions will fit toilets with a front-to-back bowl depth of 16 1/2" - 17 3/4" (the back is measured from where the bolts hold the seat in place). Out elongated versions will fit toilets with a front-to-back bowl depth of 18" - 19 1/4" (again, the back is measured from where the bolts hold the seat in place). Bolt holes should be between 5 1/2" - 7 3/4" apart.
Do I need an electrical outlet to power my bidet seat?
Yes. Except for the basic Breeza and the Swash 250 which operate on battery, all bidet toilet seats require a nearby outlet. But don't let that dissuade you. You're going to love your bidet, and will use it every single day. More than once, even. Getting an outlet near your toilet will probably just cost about a hundred bucks.
What kind of electrical outlet will I need?
You'll need to plug into a GFCI (Ground Fault Circuit Interrupt) Outlet. This is the type of outlet now required by code in bathrooms and kitchens within a few feet of a water source. You'll need a standard 120V 6Hz GFCI outlet within 4 feet of your toilet seat.
Is there any chance of getting electrocuted?
Okay, we get this question a lot. In a word, the answer is no. Although we suppose that if a) you were well endowed enough that part of you dipped below the water level and b) someone had driven over your bidet and cracked it open so that a wire was exposed and then c) you decided to then reinstall your bidet and use it, then d) okay, then maybe you could get zapped. But otherwise...no. You won't get electrocuted while sitting on your toilet. It's completely safe.
Can I run an extension cord to power my seat?
Yes. We suggest something that will blend with your decor and which is affixed to the wall so it doesn't get in the way.
How much power does the seat use?
Earlier models use about 550W but current models draw about 1400W.
I'm no plumber! Will I need to hire someone to install my seat?
We don't think so. The GFCI outlet should be installed by a trained electrician, but the seat itself is a snap. The Swash includes everything that you need to plumb it into the water supply of your current toilet fixture. In the rare case that your water supply line is inflexible you will have to purchase a flexible water line to complete the installation. A T-valve (shown) provides the Swash with a continuous flow of clean water to use for washing.
I don't have a toilet tank on my toilet. Can I still use the Swash?
It's possible, but a little more tricky. Wall-mounted toilets require a separate water connection to be added in the bathroom in order to provide water for the Swash.
What is the weight limit of the Swash?
The Swash 450, 550, 700 & 800 will support users who weigh up to 320 pounds.
Is this just a fad? Who really needs a bidet seat?
Bidets are no passing fancy. The first ones we know of were written about as early as 1710! But because of space limitations, they've often been crowded out in favor of just a toilet. With the invention of electronic bidets, we can now incorporate the convenience into a single fixture. Here's another amazing fact. Did you know that more homes in Japan have a bidet than have a computer?? It's true.
Won't the water get everywhere?
Absolutely not. The retractable wands are directional and highly controlled. They won't even come out unless someone's sitting on the seat and their services are required.
Is it sanitary?
Yes, it's highly sanitary. The water is fresh and from its own source, direct from the valve. And the strategically angled wands undergo a cleaning process after each use. The whole idea is to make your experience hygienic and fresh.
I'm scared. Is that normal?
Completely. Trying new things is always scary at first. But we absolutely know you're going to love the experience.
I just got my first Swash and love it. How did I ever live without one?
We don't know, but we feel the exact same way.